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Home › Services › Doctor Consultations › Online Doctor Consulting

Doctor Consultations

Online Doctor Consulting in Lahore

A booked video or phone call with a PMDC-registered doctor. Nobody comes to the house. You get a conversation, a look at your reports and, where the doctor judges it safe without examining the patient, an e-prescription on your phone.

No Visit, No Travel

Video or Phone

E-Prescription Where Appropriate

Relatives Abroad Can Join In

Online Doctor Consulting

Consult a Doctor from Home

Book by phone or message and choose a video or voice call at a time that suits you. At the agreed time, the doctor calls you directly, and family members can join from home or abroad. Share reports and photos beforehand if you can. Afterwards, you receive written advice and, where appropriate, an e-prescription.

Services Include

Goal

To give your family timely, convenient access to a qualified doctor’s advice from home, while making sure anything needing examination is seen in person.

Who Should Book an Online Doctor Consultation?

Online consulting suits someone who can speak for themselves, or has a relative who can, and whose problem is more about judgement than about hands. A follow-up on a stable condition. A rash you can photograph. Blood results nobody has explained. Questions about a medicine that is causing side effects. A second look at a hospital plan. Working families also use it for the first conversation, before deciding whether a visit is needed.

What Happens on the Call

At the booked time the doctor rings you, confirms who is on the call and asks the history as they would in a consulting room. Then comes the part that differs: you become the doctor’s hands. They will ask you to hold the camera on a rash, count breaths out loud, press on a tender spot, or read out the numbers from your own glucometer, thermometer or blood pressure machine.

What No Camera Can Replace

A doctor cannot listen to a chest, feel an abdomen, check a pulse properly or look inside an ear down a video link, and cannot give an injection or start a drip through a phone. Some medicines are not prescribed online at all without an examination. So anything that turns on a physical finding ends the call in a referral, either a home visit or hospital.

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Who Needs It

Problems a Video Call Can Settle

If the doctor decides halfway through that your relative needs examining, they will say so, and the call ends in a referral rather than a guess.

Report and Result Reviews

Blood tests, scan reports and hospital notes explained properly.

Medicine Questions

Side effects, interactions, timing, and whether a dose still fits.

Stable Chronic Conditions

A routine check-in when the readings have been steady.

Mild New Symptoms

Cough, sore throat, mild stomach upset or a skin rash.

Overseas Family Members

A son or daughter abroad can join the same call and hear the advice directly.

Second Look at a Plan

A doctor’s view on treatment that has already been started elsewhere.

Our Approach

We treat an online consultation as a real appointment rather than a chat. It has a booked time, a named doctor, a written record afterwards, and a clear line about what the doctor could not check. That last part is what keeps it safe.

Booking the Call

  1. Tell us the concern — call or WhatsApp 03176364604 and say what you want the doctor to look at.
  2. Send reports first — photographs of results, prescriptions and anything visible, so the call is not spent on uploads.
  3. Pick a time — video or voice, and tell us who else should be on the call.
  4. The doctor calls you — on time, from a private line, for as long as the problem takes.

Afterwards — written advice, an e-prescription where appropriate, and a doctor home visit arranged if an examination is needed.

What It Saves You

No travel, no waiting room, no exposing a frail patient to other people’s infections, and no half-day gone. For a question that needs thinking rather than touching, a call is often the better consultation, not the lesser one.

Booking Online

Tell us who needs care and we’ll call you back to confirm the visit, the timing and what the patient needs.

Call Now

Direct on WhatsApp

What an Online Consultation Includes

Private calls, held by PMDC-registered doctors only.

A booked slot with a named doctor

Review of reports you send ahead

Advice on mild and ongoing illness

E-prescription where safe to issue

Written summary after the call

Referral for a visit or hospital

Online Doctor Consulting for Families Living Apart

One call, parents and children together

Many families in Lahore are managing a parent’s health with a brother in Dubai and a sister in Manchester. Everyone hears a different version of what the doctor said, and the parent plays it down to all of them. A video consultation settles that in one step: the doctor, the patient and the relatives are on the same call, and the advice is heard once, by everybody, in the same words.
This service has no coverage area. The doctor calls you in Johar Town, in Jhelum or in Jeddah, as long as you have a quiet corner and a decent signal. For patients in Lahore who turn out to need examining, see doctor home visit.

If Examination Is Needed

What we arrange in Lahore when a call ends in a referral.

Post-Surgery Patient Care

Hands-on help that no call can give.

Stroke Rehabilitation

Therapy that has to be done in person.

Bedridden Patient Care

Daily physical care at home.

Elderly Nursing Care

A nurse for parents who need hands-on help.

Doctor Home Visit

For when the call ends in needing an examination.

Post-Hospital Follow-Up

An in-person review after a discharge.

Blood Sample Collection

Tests ordered on the call, collected here.

IV Drip Administration

Drips cannot be given over a video link.

Before the Call

Four steps, and a few minutes of preparation at your end.

01

Message Us First

Send your concern to 03176364604 and we will reply.

02

Share Reports Early

Photograph prescriptions, blood results and anything visible, so the call is spent talking.

03

Time and Doctor Confirmed

You get the slot, the doctor’s name and the call type.

04

Set Up a Quiet Corner

Good light, charged phone, medicines beside you, door closed.

Coverage Areas

Online Doctor Consulting Across Lahore

Our team visits homes right across Lahore, and same-day requests are common. Tell us your area when you book and we will confirm who can reach you and when.

Our Home Healthcare Services

Doctor Consultations Services

FAQs

Online Doctor Consulting FAQs

Common questions about video and phone consultations with our doctors.

What times are video appointments available?

Appointments run through the day and into the evening, with the slot fixed when you book rather than left open. Weekend calls can usually be arranged. Overnight is the one real gap: if something is badly wrong at three in the morning, that is a hospital question, not a video one.
One doctor, and as many of your family as you want on the call. No nurse attends an online consultation, because nothing is administered. If an injection, a drip or a dressing is prescribed, that is booked separately as home nursing and somebody does come to the house for it.
A charged phone, a quiet room, decent light on the patient’s face, and the medicines and reports within reach. Take a temperature, blood pressure or sugar reading just before the call if you have the machines, because those numbers do much of the work the doctor’s hands would otherwise have done.
Usually yes, and sooner than a visit, because nobody has to drive anywhere. Same-day slots are common. If the problem is severe, though, speed is not the point: chest pain, severe breathlessness, stroke signs or heavy bleeding need 1122 or an emergency department, not a quicker video call.
Yes, say so when you book. Gender matching is easier online than for home visits, because the doctor does not have to be in your area. Tell us as well if your relative would be more comfortable speaking Urdu or Punjabi, and we will match that too.
An online consultation is the least expensive way to speak to our doctors, and the fee is confirmed before the call is booked. There is no travel charge, because there is no travel. Medicines and any tests you go on to have are separate.
Calls do occasionally slip, usually because the patient before you needed longer. We will message you with a new time rather than leave you watching the phone, and if the new time does not suit, the call is rebooked or the fee returned.
No. A video link cannot examine, cannot monitor and cannot treat. Anyone who is seriously unwell, getting worse or at risk needs to be seen in person, and the doctor will say that on the call rather than carry on consulting. For emergencies, call 1122.

Booking Online

Tell us who needs care and we’ll call you back to confirm the nurse, doctor or service.

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